Terms & Conditions

Terms and Conditions

Effective Date: 29/04/2025

Welcome to Manor House Dogs (the “Website”). These Terms and Conditions (“Terms”) govern your use of our platform, which acts as a directory for dog-related products and services across the United Kingdom.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. About Us

Manor House Dogs is operated by Lads Manor Trading Products, a company registered in England and Wales.
You can contact us at manorhousedogs@gmail.com.

2. Use of the Website

• You must be at least 18 years old to use this Website.

• You agree to use the Website only for lawful purposes.

• We provide listings for third-party products and services related to dogs. We do not sell these products or services ourselves unless expressly stated.

3. Directory Listings

• Listings are for informational purposes only.

• While we aim to ensure that all directory information is accurate and up to date, we do not guarantee the reliability, quality, safety, or legality of the products and services listed.

• Businesses listed are responsible for the accuracy of their information.

• Any dealings between you and businesses listed on our site are solely between you and the business.

4. User-Generated Content

If you submit reviews, comments, or other content:

• You grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, display, and reproduce your content.

• You must ensure that your content is not defamatory, offensive, or unlawful.

We reserve the right to moderate, edit, or remove user content at our discretion.

5. Intellectual Property

• The Website and its original content (including text, graphics, logos, and design) are the property of Manor House Dogs and are protected by copyright and other intellectual property laws.

• You may not copy, distribute, or use any content without our prior written consent.

6. Disclaimer

• Our Website is provided "as is" without any warranties of any kind, either express or implied.

• We do not guarantee that the Website will always be available, uninterrupted, or error-free.

• We disclaim all responsibility for any loss or damage resulting from your use of third-party products or services listed on the Website.

7. Limitation of Liability

To the fullest extent permitted by law:

• We shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Website or any products/services obtained through it.

• Nothing in these Terms excludes our liability for death or personal injury caused by our negligence or fraud.

8. Third-Party Websites

The Website may contain links to third-party websites.
We are not responsible for the content or practices of any third-party sites.

9. Changes to the Terms

We may update these Terms from time to time.
The latest version will always be available on the Website, and changes take effect immediately upon posting.
Your continued use of the Website signifies your acceptance of any updated Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions about these Terms, please contact us at:
info@manorhousedods.com

Privacy Policy

Effective Date: 29/04/2025

At Manor House Dogs (“we”, “us”, or “our”), we care about your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our dog directory website.

By using our Website, you agree to the practices described in this policy.

1. Information We Collect

We may collect and process the following data:

• Personal information: such as your name, email address, and phone number when you register, contact us, or submit listings or reviews.

• Business information: for service providers listed on our directory (e.g., company name, service details, contact info).

• Technical data: such as your IP address, browser type, pages visited, and other usage data collected via cookies and analytics tools.

• Communication data: any correspondence you send to us, including messages, feedback, or inquiries.

2. How We Use Your Information

We use your information to:

• Operate and improve our Website.

• Manage directory listings and user accounts.

• Communicate with you about your listing, inquiries, or updates to our services.

• Monitor Website usage and gather analytics to enhance user experience.

• Comply with legal obligations.

We will never sell your personal information to third parties.

3. Sharing Your Information

We may share your data:

• With service providers that help us operate the Website (e.g., hosting, analytics providers).

• If required to comply with a legal obligation.

• To protect the rights, property, or safety of Manorhousedogs.com, our users, or others.

Any third parties we work with are required to protect your data.

4. Your Rights

Under UK data protection laws, you have rights including:

• The right to access the personal data we hold about you.

• The right to correct inaccurate or incomplete data.

• The right to request deletion of your data.

• The right to object to or restrict processing.

• The right to data portability.

To exercise any of your rights, contact us at manorhousedogs@gmail.com.

5. Data Retention

We keep your data only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.

6. Security

We take appropriate technical and organisational measures to secure your personal information. However, please be aware that no internet transmission is 100% secure.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Please check back regularly to stay informed. Changes take effect when posted.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
📧 info@manorhousedogs.com

Cookie Policy

Effective Date: 29/04/2025

We use cookies and similar technologies to improve your experience on manorhousedogs.com

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us make the Website work more efficiently and provide information to site owners.

2. How We Use Cookies

We use cookies to:

• Remember your preferences and settings.

• Improve site functionality.

• Collect anonymised data about site traffic and usage via analytics tools like Google Analytics.

• Allow basic website operations.

3. Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly.

• Performance Cookies: Help us analyse how visitors use the site to improve it.

• Functionality Cookies: Remember your preferences and settings.

• Targeting/Advertising Cookies: (Only if you display ads; if not, you can delete this section.)

4. Managing Cookies

You can control and delete cookies through your browser settings.
However, disabling cookies may affect your experience on the Website.

To find out more, visit https://www.allaboutcookies.org/.

5. Changes to This Cookie Policy

We may update this Cookie Policy as needed. Updates will be posted on this page.

6. Contact Us

Questions about our use of cookies? Please email us at:
📧 info@manorhousedogs.com

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Refund & Cancellation Policy

Last Updated: [14/09/2025]

1. Subscription Cancellations

• Subscribers may cancel their advertising subscription at any time via their account dashboard or by contacting us at manorhousedogs@gmail.com

• Cancellations will take effect at the end of the current billing cycle. Access to the advertising listing will remain active until that period expires.

• No further payments will be taken once a subscription has been cancelled However there will be a cancellation fee for this service of a maximum of £50 depending on the time left in contract.

2. Refunds

• Monthly Subscriptions: Payments for monthly subscriptions are non-refundable once the billing period has started. You may cancel to avoid future charges.

• Promotional Offers: Any discounted or trial-period subscriptions are non-refundable.

• Exceptional Circumstances: Refunds may be considered at our discretion in cases of duplicate payments, technical errors, or other billing issues.

3. Free Trial or Discounted Periods

If a subscription includes a free or discounted introductory period, cancellation can be made at any time during this period. However, no partial refunds will be given if the subscription is not used for the full term.

4. Changes to Subscription Plans

If you upgrade or downgrade your subscription, changes will take effect from the next billing cycle unless otherwise stated. No partial refunds will be issued for unused portions of the current billing period.

5. How to Cancel or Request a Refund

To cancel your subscription or request a refund under this policy, please contact us at:
📧 Email: [manorhousedogs@gmail.com]

6. Policy Updates

We may update this Refund & Cancellation Policy from time to time. Any changes will be posted on this page with the revised date above.

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